866-386-4038 Schedule A Tour Request More Info

As we continue to monitor both the state and federal responses to addressing the coronavirus (COVID-19), Medford Leas has implemented heightened precautionary measures to protect and ensure the health and wellness of our residents and employees.  Our priority remains in keeping our community safe and well-informed while vigilantly minimizing the potential introduction and spread of the coronavirus.  As this situation further develops, we will continue to provide updated communication on this website.

In an abundance of caution, Medford Leas is strictly adhering to the guidelines and recommendations from the Centers for Disease Control (CDC), state and local health agencies, as well as, implementing additional safeguards to best control and prevent the introduction and spread of the COVID-19 virus.

The following information and protocol apply to residents, staff and visitors of Medford Leas and remain in effect until further notice (additional information pertaining to residents and staff have been communicated internally).


Message to Medford Leas Community

From Jeremy Vickers, CEO (May 27, 2020)

Since my last memo, we have completed the third round of state-mandated COVID-19 testing and begun a fourth round. I have several important updates to report to you.
  • We have received the majority of resident test results from the third round of testing
  • 1 new resident has tested positive for the coronavirus. Therefore, our state reportable cases have increased to 4 and our active cases has increased to 1.
  • We have received more than half the staff test results from the third round of testing
  • No more staff have tested positive for the coronavirus. Therefore, our number of state-reportable staff cases remains at 13.
  • 1 more staff member has successfully completed their quarantine and has returned to work. Therefore, the number of active staff cases has decreased to 2.
  • The number of unreportable cases remains at 2 – 1 staff and 1 resident.
The State has updated its website to separate staff and resident cases. We support this change, because we believe that this gives a more detailed picture of the pandemic. Unfortunately, the State is continuing to carry 1 additional state-reportable case for Medford Leas that we were told was unreportable. We are working with the state to resolve this issue. In the interim, we are carrying that case as one of our 2 non-reportable cases. Despite the additional resident identified this week, our overall infection rate continues to be excellent. The number of new cases in Burlington County continues to decline. However, as this new case confirms, the pandemic is not over and it continues to be critically important that we all strictly adhere to federal, state, and local public health and infectious disease control guidelines, including handwashing, hygiene and social distancing. Please feel free to contact me or another member of the COVID-19 Task Force at 609.654.3000 with any questions. Stay safe and together we will beat the pandemic!


Message to Medford Leas Community

From Jeremy Vickers, CEO (April 3, 2020)

We all understand there are many new protocols and services that have been put into place since the advent of Coronavirus. This memo is designed to assist you as you navigate the many changes – all designed for your safety, as well as for the safety of our staff and community at large. These guidelines are all developed to help us mitigate the spread of Coronavirus.


• Most importantly: The best way to prevent illness is to avoid being exposed to this virus

• Maintain social distancing of up to 10 feet from other persons – whether inside or outdoors for a walk

• Wash hands regularly with soap and water for a minimum of 20 seconds

• Keep your hands away from your face

• Avoid anyone who is ill

• Avoid discretionary travel, shopping trips, and /or social visits in person

• Refrain from group activities of any size

• Practice safe cough etiquette

• Share a wink, an elbow or a nod, in place of a handshake

• Everyone who enters the Community Building on the Medford Campus is screened. Staff who work on the Lumberton Campus are screened on the Medford Campus prior to going to Lumberton.


• No visitors to residents on Woolman, or Assisted Living

• We strongly discourage visitors to our Independent Living residents on both campuses

• Friends and family may drop off items, but they should not enter resident homes

• If they must enter, social distancing must be practiced

Screening (updated May 20, 2020):

• All residents who drive off campus are also screened upon returning to the campus.

• All residents who enter the community buildings are screened upon entry into the buildings.

Community Spaces:

• Limit visits to the Community Building/Center, on both campuses, as much as possible

• Limited rooms are open in the Medford Campus Community Building – please abide by the occupancy numbers posted at entrance of open rooms


• Meals, including breakfast, lunch and dinner are available and will be delivered by Medford Leas to residents in the Courts, Rushmore and Bridlington

• For any questions, or to order meals contact: 609-654-3100 or email fooddelivery@medfordleas.net between the hours of 8 AM to 1 PM


• Food Shopping for Medford Campus: If you have any grocery needs, please send your shopping list of up to 20 items to Tammy Gerhart tammygerhart@medfordleas.net or phone 609-654-3198. Orders placed by 10:00 am on Monday will be delivered later that week.

• For Medford Wine and Spirits, please contact Resident Services by Monday at 10:00 am with your list.


• The Medford Leas Pharmacy will deliver your prescriptions to your door on both campuses. Any questions, please contact: 609-654-3099.

Gift Shop:

• The Gift Shop is closed

• If you have any Gift Shop needs, please check the information center for order forms, or contact Jane Bartram: 609-654-3144. Arrangements will be made to get you the products you need.


• Transportation is available from Resident Services for medically necessary visits. The majority of routine visits are being cancelled at this time by providers.


• If you have banking needs, please contact Resident Services.

Staff Access:

• A number of staff are currently working from home thanks to our IT Department. Should you need to contact a member of staff, please call them and leave a voicemail, or reach out via email.


• Information Centers, containing copies of memos, are located on the Medford Campus in the Atrium and on the Ground Floor of Woolman. Please visit these centers for current communications.

If you have a Health Concern:

• Residents: Contact the Wellness Center at 609-654-3427 Monday – Friday 8:00 am – 4:30 pm. Other hours, call 3666 and they will connect you to the appropriate person.

Please remember, we are all in this together, and I thank you all for your continued support. As I walk through the community, I very much appreciate the many words of encouragement and support, along with personal notes and messages in support of our staff. Together we will get through this!


*as of April 10, 2020 (updated May 20, 2020)
  • The only access point onto the Medford Campus will be via Route 70.
  • New Freedom Road and Wilkins Station Road entrances will be closed.
  • Upon entry from the Route 70, all persons will be screened by Medford Leas staff.
  • In the case of a flooding event, we will move the entrance temporarily to the Wilkins Station entrance. If that occurs, we will notify
    residents and staff via the Medford Leas emergency alert system.
SCREENING:  In accordance with CDC and local disease control guidelines, all employees, contractors, and visitors are screened upon driving onto the campus.  Any outside visitors needing to enter the community building will be screened upon entrance.  People who have signs or symptoms of a respiratory infection or recent international travel (within 14 days) will be restricted from entering.
Once the access to campus is limited to Route 70, we will be curtailing the hours of the internal
screening stations. Two screening stations will be open every day.
• The Ground Floor Woolman screening station will be open from 8:00 – 11:00 am
• The Community Building reception area screening station will remain open from 8:00 -11:00
am and from 2:00 pm -5:00 pm.
Doors will be locked at other times and residents are to refrain from entering the Community Building.
Staff who work on the Lumberton Campus are screened on the Medford Campus prior to going to Lumberton.
  • We strongly discourage visitors to our Independent Living residents on both campuses.
  • Friends and family may drop off items, but they should not enter resident homes.
  • If they must enter, social distancing must be practiced.
The walkways and trails of our Arboretum are closed at present to visitors.
  • Any help that is not affiliated with Medford Leas, should be directed to go to the Loading Dock entrance
    to be screened before commencing work.
  • Examples include housekeepers, gardeners or other personal assistants.
  • Visitation to Assisted Living & Nursing is not allowed, unless approved by the Medical Director.
  • All of our assisted living residents and their families will be offered alternative means of communication, such as: virtual communications, telephone, Skype, video communication, etc.
  • Assisted Living & Nursing Residents are being restricted to Assisted Living & Nursing.
  • The patient rooms on Woolman will be temporarily limited to single occupancy, and any potential admission to our rehabilitation unit from the community will be personally approved by the Medical Director before admission.
LOCAL GROUPS:   Meetings for local community groups, such as SJ Camera Club, Berry Basket Quilters and others are cancelled until further notice.
PATHWAYS to LEARNING:  Pathways Programs have been cancelled until further notice.
SPECIAL EVENTS:  All special events are cancelled until further notice.
RESIDENT GROUPS:  MLRA Council will work collaboratively with Committee Sponsors and Chairs to cancel or reduce meetings and activities.
Learn Mask Usage Guidelines- CLICK HERE

Effective April 10, 2020, based on CDC recommendation, all residents and staff
are to wear cloth face covering in public settings and where social distancing measures are difficult to
maintain- for example, the Community Building, grocery stores and pharmacies. A cloth face covering
is not intended to protect the wearer, but it may prevent the spread of virus to others. This is especially
important if someone is infected, but does not have symptoms. Cloth face coverings, such as a
homemade mask, scarf, or bandana are recommended for this purpose, not surgical masks, as these
critical supplies are still in short supply and should be reserved for healthcare workers and other first

Most importantly, wearing a cloth mask in public does not replace social distancing, but is another tool
to reduce transmission. Below are two links which may be useful – including one from the Surgeon
General. New Jersey is now at a level of community transmission that warrants these extra measures.
This mainly pertains to our independent living residents who may need to travel off campus for various


Surgeon General- How to Make Your Own Face Covering
How to Make a No-Sew Mask


We have a number of residents, staff and members of the local community making cloth face masks.
These masks will first be distributed to our staff to protect residents. If we obtain enough donations,
we will also make these masks available to residents. Contact Jane Weston, at 609-654-3007 or
janeweston@medfordleas.net if you would like to help make cloth masks.

The following links are to health and disease control organizations and agencies.  Their websites will provide you with additional information pertaining to coronavirus (COVID-19).  


ADDITIONAL PRECAUTIONS (for Residents, Visitors & Staff)
All community members including residents, visitors and staff—please do NOT come to the Community Building or visit with other residents if:
    • You are not feeling well—especially if you have a fever, a cough or are experiencing difficulty breathing or have shortness of breath. Anyone experiencing these symptoms should call their healthcare professional and Resident Health.
    • You have been in close contact with anyone known to have COVID-19 or if you have recently traveled to an area experiencing a Coronavirus outbreak.
    • You or anyone in your household, within the last 14 days, were on a cruise ship that had known COVID-19.
    • Please refrain from inviting family members to join you for lunch or dinner.
    • For your own protection and the protection of your loved ones, now is the time to limit face-to-face visits and practice your connections through phone calls, emails, and texts.
Again, stay home when you are sick and call your healthcare provider.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
  • Avoid touching your eyes, nose, and mouth.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

Stay home when you are sick. Consult your healthcare provider about your symptoms.

The health, wellness and safety of our community is our top priority.  Furthermore, communication regarding our efforts to address the coronavirus is also critical during this time. However, we ask for your patience and understanding that this is a fluid situation, changing daily if not hourly.

We will regularly review the latest information from the CDC regarding COVID-19 and make plans for the upcoming month.  Updated information will be shared as it becomes available.

  • Request More Information

  • This field is for validation purposes and should be left unchanged.